We want you to feel confident and happy with your Coobie purchase! For orders shipped outside the U.S.:
- Refunds will be issued to your original payment method, and you will be responsible for return shipping costs.
- Due to international shipping logistics, we may ask you to return items directly to our U.S. warehouse.
- Any duties, taxes, or additional fees paid during import are non-refundable and will be deducted from your refund.
This ensures a smooth return process while keeping the quality and service you expect from Coobie.