If you see the message “Invalid coupon code”, it could be due to one of the following reasons:
- Another discount is already applied – You may have previously entered a coupon code, or your order already has an offer attached. Check the discount section of your order. If this is the case, you’ll need to choose only one coupon to apply.
- The coupon code is incorrect or expired – Make sure you entered the code exactly as provided. If you’re unsure or believe the code should work, contact our customer service team with details of where you found the offer, and we’ll help you apply it if possible.
- The coupon doesn’t apply to certain items – Some codes may be restricted to specific products. If your cart contains items that aren’t eligible, the system may not indicate which ones. In this case, please reach out to customer service with a screenshot of the error, and we’ll do our best to resolve it.
Following these steps usually helps get your discount applied successfully.